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Remote PC Support

Download the lastest version of "Logmein" (Click here)

MSI file size: 3.84 Mbytes

How do I configure Norton Internet Security to work with LogMeIn?

1. Open NIS from the systray bar and double click on the Firewall.
2. Go to the Programs tab, click Add, and browse for the LogMeIn.exe and LogMeInsystray.exe files.
3. Double click the file, then select Permit from the pulldown. The category screen should reflect the current firewall settings in use on the machine.
4. Click on the Networking tab and add 127.0.0.1 to the trusted sites.

Some recent versions of Norton Internet Security may prevent LogMeIn from working if no user is logged in to Windows on the Target PC. To prevent this, do the following:

1. On the Target PC, open NIS from the systray bar and click on Open Norton Internet Security.
2. Click Personal Firewall, followed by Configure, Advanced, and General.
3. Search for "Block access to secure sites" in the list and click on it once.
4. Select Modify, followed by Permit, then OK.

How do I configure the Windows XP and Service Pack 2 firewall to work with LogMeIn?

1. Click Start on your Target PC's systray bar and select Control Panel.
2. Click Network and Internet Connections, then Network Connections.
3. Click the icon for Local Area Connection.
4. In the Local Area Connection Status dialog box that appears, click Properties.
5. Click Advanced, then Settings.
6. Click on the Exceptions tab, then Add Program.
7. Browse to find the logmein.exe file in the Add a Program dialog box (it's usually located in c:\program files\logmein\logmein.exe).
8. Click OK.
9. Click to check the box for LogMeIn in the Windows Firewall dialog box.